Initial open-source self-hosted Songs2YT edition
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import type { Metadata } from "next";
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import Link from "next/link";
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import { LegalPageLayout } from "@/components/LegalPageLayout";
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import { LEGAL_OPERATOR } from "@/lib/legal/constants";
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export const metadata: Metadata = {
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title: "Refund Policy | Songs2YT",
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description: "Refund and cancellation policy for Songs2YT paid plans.",
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};
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export default function RefundPage() {
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return (
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<LegalPageLayout
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title="Refund Policy"
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description="Our policy on refunds, cancellations, and billing for paid plans."
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>
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<h2>1. Overview</h2>
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<p>
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This Refund Policy explains how refunds and cancellations work for paid Songs2YT plans. The
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free Bedroom Producer plan does not involve payments and is not subject to refunds.
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</p>
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<h2>2. Free plan</h2>
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<p>
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The free plan is provided at no charge. No payment information is required and no refunds
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apply.
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</p>
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<h2>3. Pro subscriptions</h2>
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<h3>3.1 Billing cycle</h3>
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<p>
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Pro plans are billed on a recurring monthly basis unless otherwise stated at checkout.
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Your subscription renews automatically until cancelled.
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</p>
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<h3>3.2 14-day refund window</h3>
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<p>
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If you are a new Pro subscriber, you may request a full refund within <strong>14 days</strong> of
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your initial purchase, provided you have not substantially consumed paid entitlements
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(for example, a large portion of your monthly video quota or premium-only features).
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</p>
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<h3>3.3 After the refund window</h3>
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<p>
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After 14 days, subscription fees are generally non-refundable for the current billing
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period. You may cancel at any time to prevent future renewals. Access typically continues
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until the end of the paid period.
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</p>
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<h3>3.4 Cancellation</h3>
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<p>
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You can cancel your subscription through your account billing settings or by contacting{" "}
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<a href={`mailto:${LEGAL_OPERATOR.email}`}>{LEGAL_OPERATOR.email}</a>. Cancellation stops
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future charges; it does not automatically delete your account or uploaded content history
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unless you request account deletion separately.
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</p>
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<h2>4. Enterprise and custom agreements</h2>
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<p>
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Enterprise, managed cloud, and paid self-hosted setup fees are governed by the individual
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quote or contract signed with us. Refund terms for those services are specified in your
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agreement. Contact{" "}
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<a href={`mailto:${LEGAL_OPERATOR.salesEmail}`}>{LEGAL_OPERATOR.salesEmail}</a> for
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contract-related billing questions.
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</p>
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<h2>5. Non-refundable situations</h2>
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<p>Refunds are generally not provided when:</p>
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<ul>
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<li>The refund request is made outside the applicable refund window</li>
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<li>The account was terminated for violation of our <Link href="/terms">Terms of Service</Link></li>
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<li>The issue is caused by third-party services outside our control (e.g. YouTube API outages, Google account restrictions)</li>
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<li>You simply changed your mind after substantial use of paid quota or features</li>
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<li>One-time setup or license fees after delivery of agreed setup work, unless required by law or contract</li>
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</ul>
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<h2>6. Chargebacks</h2>
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<p>
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If you believe a charge is incorrect, please contact us before initiating a chargeback so
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we can resolve the issue promptly. Unjustified chargebacks may result in account suspension.
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</p>
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<h2>7. How to request a refund</h2>
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<p>Email us at <a href={`mailto:${LEGAL_OPERATOR.email}`}>{LEGAL_OPERATOR.email}</a> with:</p>
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<ul>
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<li>Your account email address</li>
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<li>Date of purchase and invoice or transaction reference if available</li>
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<li>Reason for the refund request</li>
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</ul>
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<p>We aim to respond within 5 business days. Approved refunds are issued to the original payment method where possible.</p>
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<h2>8. Consumer rights</h2>
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<p>
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Nothing in this policy limits mandatory statutory rights you may have as a consumer under
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applicable law, including withdrawal rights where required by EU or local consumer
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protection regulations.
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</p>
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<h2>9. Changes</h2>
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<p>
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We may update this Refund Policy from time to time. The version published on this page
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applies to purchases made after the effective date shown at the top.
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</p>
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</LegalPageLayout>
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);
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}
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